We appreciate your interest in purchasing one or more of our inventory items.
We invite you to put a hold on your item, which can be held for up to 3 days locally, or a week if you are outside of TX.
We sell our items FOB Collect* at our store in Dallas.The purchaser will be responsible for arranging and paying for the shipping of items that they purchase from us, as well as the safe packing of the items for shipment and any insurance against damage. Please advise your shipper of these requirements and the shipper should arrive prepared with appropriate packing containers and accessories.
*Free on Board (FOB) is a shipment term used to indicate whether the seller or the buyer is liable for goods that are damaged or destroyed during shipping. FOB Collect indicates that the buyer pays for freight and shipping costs and assumes full responsibility for the cargo from the time it is picked up at our location.
Please call 972-768-9272 or by email to seabornsterlingantiques@gmail.com
Payment Terms
After we have spoken with the customer via phone or email we can send an invoice or quote to your email (in USD). Payment can be made either by check or wire transfer. We also accept all major credit/ debit cards. For credit cards a link will be sent to your email or phone# from square, our credit processor that will prompt you to enter your card info securely.All wire transfer, bank, and credit card fees are to be paid by the customer. On any check or wire transfer payments, be sure to note our invoice number so that we may properly credit your payment to our account.
Packing and Shipping
WE DO NOT PACK OR SHIP ANY ITEM FROM IN-STORE.
We will release the purchased items for packing and shipment to the customer as soon as payment has cleared.
Returns
We have a proud record of standing by the accuracy of our descriptions of all of our items, including our assessment of its condition, period and style and, when known, its provenance and origin.
If you receive any item from us that has been inaccurately described, please notify us immediately and we will work hard to resolve any issues with you, including a return of the item for full credit against your purchase price if we were inaccurate in any significant way in our description of the item. Please be advised that this does not include a desire to return the item because it was damaged in shipment, or that you have changed your mind about it.